Hello, wonderful people of Nadine West! It’s time for the monthly update for August 2021.
But first, let me extend a big welcome to the newest members of the Nadine West team. We’re glad you’re here!!
This month, we’d mostly like to pause and express our gratitude to each and every one of you. Sidney, Meredith, and I are incredibly lucky to have you all on the team.
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IN THIS MONTH’S UPDATE
1. SO GRATEFUL
2. AUGUST CELEBRATIONS
3. NADINE WEST’S GOT TALENT
4. TREATING EVERY CUSTOMER LIKE A VIP
5. NADINE WEST BUYING TEAM HELPING FAMILIES IN NEED
6. CATCH UP ON PAST MONTHLY UPDATES
7. HOW CAN WE DO BETTER?
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1. SO GRATEFUL
Even though Thanksgiving is still months away, it’s always a great time to express gratitude. Sidney, Meredith, and I are incredibly lucky to have you all on the team.
Today’s team is the strongest we’ve ever had in the entire history of Nadine West. The level of talent and leadership has never been as high as it is today. We are so proud of the team we have.
But, let me get more specific, about WHY this is the strongest team we’ve ever had.
We’re so grateful that you all have a growth mindset and strive to be 1% better every day. You’re always looking for opportunities to improve yourself, improve the team, and improve our systems, little by little, every day.
We’re so grateful that you focus on building good systems and process. It’s takes a lot more mental energy to come up with improved processes for getting things done and for permanent solutions to problems. However, in the long-run, having good systems means we will consistently hit our goals, without things having to be crazy at the work.
We are so grateful that you take care of each other and Nadine West. Every day, through communication and coaching, you help each other grow and help the entire team improve. Every day, you pay attention to those little details that bring a smile to our customers’ faces.
We are so grateful and incredibly lucky to have you all on the team!
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2. AUGUST CELEBRATIONS
Celebrations! Send your best wishes to team members who celebrated their birthdays and anniversaries this month.
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3. NADINE WEST’S GOT TALENT
Our online teams recently held a Nadine West’s Got Talent contest.
Check out some of the winning performances!
Kudos to:
1st Place: Hana
2nd Place: Patricia
3rd Placers: Helen and Jan Nicole
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4. TREATING EVERY CUSTOMER LIKE A VIP
Did you know that, according to customer ratings, we are the highest-rated styling service in our space?
Our amazing customer service team is one of the biggest reasons why. Every day, dozens of customers leave feedback telling us that we have the best customer service team of any company they know. Kudos to the entire CS team!!
Carl 🙂
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5. NADINE WEST BUYING TEAM HELPING FAMILIES IN NEED
Last year, our styling and customer service teams helped many families who were affected by a typhoon and a volcano eruption in the Philippines.
And last month, part of the Nadine West Buying Team coordinated with a temple in Vietnam to help feed some families who, due to COVID, lost their income and had no government safety nets to fall back on. Here is a short video they put together to thank Nadine West for the generosity. So proud.
Haley 🙂
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6. CATCH UP ON PAST MONTHLY UPDATES
- NW Team Update: July 2021
- NW Team Update: June 2021
- NW Team Update: Apr/May 2021
- NW Team Update: Mar 2021
- NW Team Update: Feb 2021
- NW Team Update: Jan 2021
- NW Team Update: Dec 2020
- NW Team Update: Nov 2020
- NW Team Update: Oct 2020
- NW Team Update: Sept 2020
- NW Team Update: Aug 2020
- NW Team Update: July 2020
- NW Team Update: June 2020
- NW Team Update: May 2020
- NW Team Update: Apr 16 2020
- NW Team Update: March 26 2020
- NW Team Update: March 22 2020
- NW Team Update: Feb 2020
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7. HOW CAN WE DO BETTER?
There is always room to improve, so if there’s anything we should be doing more, less, or differently, please let us know. We are always hungry to learn, so please send us your feedback on how we can do better.
Sincerely,
Ben
Sidney
Meredith
