Hello…to the most intelligent and most talented team in the history of teams, in this and all other universes. I hope this message finds you well.
It’s time for our September 2020 team update.
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IN THIS UPDATE
WELCOME TO NADINE WEST AND THE NADINE WEST WAY
SEPTEMBER CELEBRATIONS
JUMPING AHEAD TO CHRISTMAS
PAST TEAM UPDATES
FEEDBACK ALWAYS WELCOME
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1. WELCOME TO NADINE WEST AND THE NADINE WEST WAY
We have some new members on the team, so let me quickly review a few tenets of The Nadine West Way.
Our mission is to deliver happiness to the everyday woman. Nadine West is lucky to have such an amazing team to deliver on that promise.
You are all at your most amazing when you a) focus on deep work, b) focus on building good systems, and c) focus on customer happiness.
a. Deep Work: we avoid interrupting each other; we prioritize long periods of time for deep work, on important things; we prioritize those tasks that really move the needle; we avoid useless meeting; if we do all of this, there’s never a need to burn ourselves out
b. Focus on Systems: we focus on systems and trust that results will take care of themselves; instead of treating the symptoms, we chase down the root cause; we create permanent solutions; extra loud shout-out to Stephanie for redesigning our warehouse returns systems, which gave an immediate hyper-drive turbo-boost to returns numbers
c. Customer Happiness: Nadine West succeeds only because our customers love us as much as we love them; so far, we have the best customer ratings in the space, so keep on doing what you’re doing
5. FEEDBACK ALWAYS WELCOME Sidney and I (and all your team leads) are still learning on the job, every day. Sidney and I have made so many silly mistakes over the past 6 years, one day we will compile them into a book called “Best of Nadine West Fails!!”
We all make mistakes, but what matters is that we remain open to self-improvement and seek feedback from others on how we can do better.
If you have any suggestions for your team leads, please let them know. If you have any suggestions for me or for Sidney, please don’t be shy about pinging us on Basecamp and letting us know what you think.
Thank you so much for being the best team ever! <3
As early as the first of September, celebrations of Christmas in many parts of the Philippines begin. It is very common to start hearing Christmas songs in the airwaves and seeing Christmas trees and decorations when September arrives–and they stay usually until January the following year.
For the Filipinos who celebrate Christmas, it is undoubtedly a very special occasion although each one may have their own meaning for it.
For example, Paul explains that “Christmas for me is a tradition which every year we celebrate love, gratitude and family.” For Maverick, “the core of observing Christmas is the celebration of life and the remembrance of struggles and challenges that I have weathered all throughout the year.”
December in many parts of the country can be filled with lots of parties. Sascha shares that, “we usually start organizing parties as early as November. Almost everyone I know spends Christmas Eve in their hometown so most parties are held on the weekends before that. And since it’s typical to attend around five parties, we arrange the schedule early.”
On Christmas Eve, Paul said that “we celebrate Christmas by preparing several special meals and then share it with family.”
“It has also become a tradition to be with my family when the clock strikes 12,” Maverick added.
Then on the 25th, people usually visit all their relatives and friends who live nearby. This can be a bit tiring that Maverick commented “if I can put everyone in one house my friends included, that would be best as I don’t really like hopping from one house to another.”
This year, however, celebrations might be a little different but Christmas will remain special. For sure there will be some changes because of the pandemic but personally, I still look forward to it. We might not be able to have lots of parties like we always do, but just to be with my family, share meals with them while listening to Christmas songs, that’s more than enough for me this year.
Hola … al equipo más inteligente y talentoso de la historia de los equipos, en este y en todos los demás universos. Espero que este mensaje te encuentre bien.
Es hora de nuestra actualización del equipo de Septiembre de 2020.
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EN ESTA ACTUALIZACIÓN
BIENVENIDO A NADINE WEST Y NADINE WEST WAY
CELEBRACIONES DE SEPTIEMBRE
SALTANDO HACIA LA NAVIDAD
ACTUALIZACIONES ANTERIORES DEL EQUIPO
COMENTARIOS SIEMPRE BIENVENIDOS
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1. BIENVENIDO A NADINE WEST Y NADINE WEST WAY
Tenemos algunos miembros nuevos en el equipo, así que permítanme revisar rápidamente algunos principios de The Nadine West Way.
Nuestra misión es brindar felicidad a la mujer común. Nadine West tiene suerte de tener un equipo tan increíble para cumplir esa promesa.
Todos son más asombrosos cuando a) se enfocan en el trabajo profundo, b) se enfocan en construir buenos sistemas y c) se enfocan en la felicidad del cliente.
a. Trabajo profundo: evitamos interrumpirnos; priorizamos largos periodos de tiempo para un trabajo profundo, en cosas importantes; priorizamos aquellas tareas que realmente mueven la aguja; evitamos reuniones inútiles; si hacemos todo esto, nunca hay necesidad de quemarnos.
b. Enfoque en los sistemas: nos enfocamos en los sistemas y confiamos en que los resultados se harán cargo de sí mismos; en lugar de tratar los síntomas, buscamos la causa raíz; creamos soluciones permanentes; Un saludo muy fuerte a Stephanie por rediseñar nuestros sistemas de devoluciones de almacén, lo que dio un impulso inmediato a los números de devoluciones.
c. Felicidad del cliente: Nadine West solo tiene éxito porque nuestros clientes nos aman tanto como nosotros los amamos; Hasta ahora, tenemos las mejores calificaciones de clientes en el espacio, así que continúe haciendo lo que está haciendo.
Sidney y yo (y todos los líderes de su equipo) todavía estamos aprendiendo en el trabajo, todos los días. Sidney y yo hemos cometido tantos errores tontos durante los últimos 6 años que un día los recopilaremos en un libro llamado “¡Lo mejor de Nadine West falla!”
Todos cometemos errores, pero lo que importa es que permanecemos abiertos a la superación personal y buscamos comentarios de los demás sobre cómo podemos hacerlo mejor.
Si tiene alguna sugerencia para los líderes de su equipo, hágale saber. Si tiene alguna sugerencia para mí o para Sidney, no dude en enviarnos un ping en Basecamp y dejarnos saber lo que piensa.
¡Muchas gracias por ser el mejor equipo de todos los tiempos! <3
Ya el primero de Septiembre comienzan las celebraciones navideñas en muchas partes de Filipinas. Es muy común comenzar a escuchar canciones navideñas en las ondas de radio y ver árboles y adornos navideños cuando llega Septiembre, y generalmente se quedan hasta Enero del año siguiente.
Para los filipinos que celebran la Navidad, es sin duda una ocasión muy especial aunque cada uno puede tener su propio significado.
Por ejemplo, Paul explica que “la Navidad para mí es una tradición que cada año celebramos el amor, la gratitud y la familia.” Para Maverick, “el núcleo de la celebración de la Navidad es la celebración de la vida y el recuerdo de las luchas y desafíos que he superado durante todo el año.”
Diciembre en muchas partes del país puede estar lleno de muchas fiestas. Sascha comparte que, “por lo general, comenzamos a organizar fiestas a partir de Noviembre. Casi todas las personas que conozco pasan la Nochebuena en su ciudad natal, por lo que la mayoría de las fiestas se llevan a cabo los fines de semana anteriores. Y como es típico asistir a unas cinco fiestas, organizamos el horario con anticipación.”
En Nochebuena, Paul dijo que “celebramos la Navidad preparando varias comidas especiales y luego las compartimos con la familia.”
“También se ha convertido en una tradición estar con mi familia cuando el reloj marca las 12,” agregó Maverick.
Luego, el día 25, la gente suele visitar a todos sus familiares y amigos que viven cerca. Esto puede ser un poco agotador que Maverick comentó “si pudiera poner a todos en una casa, incluidos mis amigos, sería mejor, ya que no me gusta ir de una casa a otra.”
Este año, sin embargo, las celebraciones pueden ser un poco diferentes, pero la Navidad seguirá siendo especial. Seguro que habrá algunos cambios debido a la pandemia, pero personalmente, todavía lo espero con ansias. Puede que no podamos tener muchas fiestas como siempre lo hacemos, pero solo para estar con mi familia, compartir comidas con ellos mientras escucho canciones navideñas, eso es más que suficiente para mí este año.
Hi, team!! I hope this message finds you and your family well. It’s time for our monthly team update!
Our mission is to deliver happiness to the everyday woman. It takes a very special team to strive for something so monumental, but you all are very special — and we’re lucky to have you all on the team.
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IN THIS UPDATE
AUGUST 2020 RESULTS (SPOILER: AMAZING!! AGAIN!!)
NADINE WEST UNBAGGING VIDEOS
BLOGS ABOUT NADINE WEST
AUGUST 2020 CELEBRATIONS!
WAREHOUSE LOVE 💖
PAST TEAM UPDATES
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1. AUGUST 2020 RESULTS (SPOILER: AMAZING!! AGAIN!!)
I know it sounds like deja vu from July, but it’s not. Our August results came in and they are our best numbers ever. You guys are addicted to killing it!
Special shout out to Meredith, Stephanie , and the entire warehouse team for not only killing it…but killing it with love (see photo below.)
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2. NADINE WEST UNBAGGING VIDEOS
If you’re like me, you love all the Daily Good News that Joey shares here on Nadine West HQ. Seeing how happy our members are with their outfits is the best feeling. I asked the team to pull together some unbagging videos to share with the rest of the team.
Jen Luvs Reviews: This is the one that started it all. Back in 2015.
In this blog, we’d like to share with you some of our favorite Nadine West unboxing videos over the years. Read on to see what they say about us and watch their videos.
Jen Luvs Reviews
This is one of the first unbagging videos we found on Youtube. A fashion vlogger named Jen excitedly showed the items she received from us in this video that was posted in 2015. There is something big that Jen does not like about Nadine West. According to her:
“That’s the big thing about Nadine West that I don’t like. They send you super cute stuff that I feel like I have to buy everything every time they send me stuff. So it gets really expensive for me because I can’t say no because I like the stuff so much.”
Well, that sounds like a compliment! But more than that, Jen assured her viewers that:
“I just want to show you this because it’s a great service and the people there are super duper uber nice.”
Ginaism
A fashion vlogger named Gina, found out about Nadine West through Jen’s Channel and became interested. She decided to sign up and quickly liked our service.
In this video, Gina shows the items she received from her second Nadine West bag. How did she find the items?
“This month, I actually kept everything…Altogether, these items that I did receive from Nadine West were very impressive.” -Gina
Tiffany Dawn
Here’s another unboxing of a Nadine West package, this time from Tiffany Dawn, who calls us a “fun clothing subscription service.” She liked most of the items in this bag a lot. Check out what she received in this video, which was uploaded in 2018.
Katie Shindig
In this video, Katie Shindig first shared her answers in the style quiz so that her viewers could have an idea of our sign up process before going through the items she received.
For Katie, our prices are very reasonable and the quality is good. And according to her:
“It’s my favorite clothing subscription box and I’ve tried a lot.”
Isn’t that awesome?
Face and Fashions
And, in this video that was uploaded just last February, Sheila said, “I might be in trouble”. Why is that? Well, she liked the jewelry items in this bag so much. Watch her unboxing video and see how she couldn’t decide which ones to keep!
These videos definitely give us an idea how our members feel when opening their packages. I’m sure you enjoyed these unbagging videos and became more inspired to keep sending them happiness in a pink package.
While unboxing videos have become a popular way of providing reviews of clothing subscriptions, some ladies do a great job of sharing their experience through blogs.
We have compiled some of these blogs and would like to share them with you. Have a glimpse of how our members feel about their pink Nadine West packages through these short summaries of their reviews.
Irreverent on the Internet
In 2015, a fashion blogger named Hannah, signed up for our subscription service after learning about it from another blog, In a Pretty Package. She said that she has long wanted to try clothing subscriptions but their costs have been preventing her from doing so until she found Nadine West.
In her first bag, Hannah received a tank top, a pair of blue earrings, and a statement necklace. She didn’t like the top that much. She liked the earrings because they’re blue and would have kept them if they were smaller. But she liked the statement necklace so much, she said she was “blown away”. According to Hannah:
My Favorite Life
Another blogger who appreciates the reasonable price of our items is Jennie, of MyFavoriteLife.net. She lives in Missouri with her family. Jennie created a blog to help other moms “ditch the overwhelm that so often comes with motherhood.” She saw an advertisement of Nadine West on Facebook and although she’s a bit wary of such ads, she did some research and checked comments and thought she could give it a try.
In her blog about the first bag she received, she said that she totally forgot that it was about to be delivered and just happened to go to the mailbox that day.
How she wrote the blog is interesting. It was like doing an unbagging because she was writing as she was opening her package. And before she was able to see what was inside, she listed a few expectations including her belief that “it will take a few tries for my stylist to ‘get to know me’.” When she opened the bag, she actually liked most of the items, especially the purple dress. In summary, Jennie said, “I was more pleased with this package than I expected.”
Trendy Mom Reviews
A few months ago, Trendy Mom learned about Nadine West and tried our subscription. In her first bag, she received a necklace and a bracelet and for clothing, she got a shirt, a dress and a pair of jeggings. And according to her, “in my package, they are all keepers!”
In her second blog post about Nadine West, Trendy Mom received a pair of earrings and then a cardigan, two pairs of pants, and two shirts. According to her:
The Girly Things Club
And lastly, is this blog post written by Haley Fox that you surely will enjoy reading. Unlike other bloggers who wrote about the bags they received, this post titled “Girly Day with Nadine West” features the packages received by four teens named Meghan, Azalee, Missy, and Andrea.
At the beginning of her post, Haley explains how shopping can be really expensive if you have a group of teens in your house, especially with the brands they love. But she added that, “one thing they have recently learned is how to make anything look designer by the accessories and coordination you put into each outfit.”
Then Haley showed a number of pictures of these lovely teens enjoying the items in their Nadine West bags. “They were so excited to open their packages and even more excited to see what was inside.”
Towards the end of her post, Haley encourages her readers to try Nadine West.
Don’t you just love to hear compliments about Nadine West? Especially when we learn how they enjoy receiving our packages–from seeing them in the mailbox to opening them and trying on the items. It feels great to see how everything the team does is paying off.
