Customer Service Team
Refund Team MVP: Charles
Save Cancels MVP: Katherine
General Support MVPs:
Kamille
Jadeberry
Ella
Tiffany
Kim
Special awardees:
My customer is my best friend award! Tiffany (91% Happiness Score with 270 ratings)
The Flash Rhemma (4,978 replies sent)
The VIP Saves Queen Katherine (37.04% VIP Save rate)
I-make-the-NON-VIPs-feel-like-VIPs award Katherine (19.94% NON-VIP Save rate)
The Credit Guru Donna (47.65% credit instead of refund conversion)
Best Team Captain: Janelle
Top QAs
Marianne
KC
Styling Team
The Roadrunner (styled the most shipments)
Monique with 5042 styled shipments at 34 shipments per hour
The treasure hunter (highest lines/ items per day)
Monique at 1985 units per day on average.
The Born salesman/woman (highest keep rate per client category)
New- 35.80 Bryan Mae
Reg- 25.48% Bryan Mae, Patricia Camille, and Pam
Previp 38.66% Pam
VIP- 29.17 Daisy
Highest captain team attainment
Roselle at 69.17% attainment average