Customer Service Team
Refund Team MVP: Charles
Save Cancels MVP: Marian
General Support MVPs: Nikki
Special awardees:
My customer is my best friend award!
Jayson (94% Happiness Score with 155 ratings)
The Flash
Reggie (2,915 members helped)
The VIP Saves Queen
Marian (43.68% VIP Save rate)
I-make-the-NON-VIPs-feel-like-VIPs award
Katherine (21.06% NON-VIP Save rate)
The Credit Guru
Donna (52.18% credit conversion)
Best Team Captains
Jaymie
Janis
Top QA
Marianne
Styling Team
The treasure hunter (highest lines/ items per day)
- Monique (New members) at 2009 units per day
- Fhebie (VIP, Pre-VIP, Reg) at 1847 units per day
The Born salesman/woman (highest keep rate per client category)
- New- 33.24% keep rate – Kathleen
- VIP- 29.62% keep rate – Marieta
- Previp- 31.88% keep rate – Pamela
- Reg- 23.34% keep rate – Genevieve
Highest captain team attainment
Roselle at 65.33% attainment average