Citizens of Nadine West, I hope this message finds everyone well.
We’re so proud of all our talented teams, full of talented people, doing amazing work. Thank you for being a part of Nadine West!
Feeling grateful, Ben Meredith Sidney
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IN THIS UPDATE:
1. OUR MISSION
2. HAPPY BIRTHDAY, NADINE WEST!
3. SHOUT-OUT TO MEREDITH AND HAYLEY
4. AUGUST CELEBRATIONS
5. JULY AWARDS
6. PAST TEAM UPDATES
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1. OUR MISSION
To all the newest members of the Nadine West team:
First of all, big welcome to Nadine West!! We’re glad you’re here!!
Second, I’d like to share our company’s mission with you. Since Nadine West was founded back in 2014, it has been our mission to deliver happiness and fun to the everyday woman.
On one level, that means sending surprise, personalized outfits, at an affordable price, to our customers. It’s like Christmas every month!
Packed with Love from Austin TX
But on a deeper level, our mission is to make our customers smile any time they interact with Nadine West — whether it is through our web site, through silly text messages from OMS, through friendly emails from customer service, or through the outfits that our wonderful warehouse ships to their doorsteps.
Email from OMS
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2. HAPPY BIRTHDAY, NADINE WEST!
On August 11, Nadine West officially turned 8 years old.
Since Nadine West entered the world in 2014, I’ve lost count of how many times we’ve moved into a warehouse, only to quickly outgrow it. It’s been an amazing 8 years and we’re just getting started!
I’m so proud of how many people across the company have been with us since the early days. Your leadership is how we’ve built such a special company!
Happy birthday, Nadine West! Congrats to everyone on an amazing 8 years and counting!
Happy Birthday, Nadine West!
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3. SHOUT-OUT TO MEREDITH AND HAYLEY
I absolutely have to give a special shout-out to Meredith and Hayley , for being such rockstars these past several months.
Meredith , you’ve been leading so many teams with such precision and efficiency that it’s mind-blogging how you are able to do it all. You must have found a way to clone yourself or something.
Hayley , I’ve never seen anyone become jack-of-all-trades and master-of-ALL as quickly as you have. It’s been a pleasure watching you evolve from a recovering attorney to an unstoppable business executive.
You’ve both been working miracles lately, especially with our recent “adventures” in payment processing. I can’t imagine how we ever operated without you. Thank you!
Take a bow, Meredith and Hayley!
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4. AUGUST CELEBRATIONS
Please send your best wishes to your team members who also celebrated their birthdays and anniversaries in August!
It’s a celebration!
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5. JULY AWARDS
Check out our top performers from the Customer Service and Styling teams for the month of July! Great work!!
Below are just a few of the many love notes we got from customers last month!
I love the customer service I receive from Nadine West. Everyone is always so helpful, and Christine is no exception. She was prompt, courteous, and quick to reply. 10/10! Wonderful!
Every person I have spoke with has been very supportive. When i got my first shipment, one of my best friends was killed, then 2 months to the day my best foreign i had been caring for for 2 years passed from pancreatic Cancer, then 5 months later my daddy passed. Now brother, but I will help him through this and pray him well!!! Thank you dearly from the bottom of my heart!! Kathy
Cheerful and pleasant and communicative – thank you! And thanks for letting me know that you won’t notify me of starting up again – I will set a reminder on my phone.
I presented my problem and was helped with kindness and understanding. It’s hard finding such good customer service these days! Thank you!
The best customer service I’ve experienced ever. Kept me from a major panic attack and help resolve the issue. Never kept me waiting for a response. Thanks again!!!
It is positive people, like Fritzie, firstly, who make the world a better place, and secondly, make me want to continue to work with and enjoy Nadine West. I really am very happy to continue my subscription and I am looking forward to receiving my next shipment. So many thanks to Fritzie, and thanks to all of you for always being awesome.
I love how the emails from the entire Nadine West customer service staff are friendly and very detailed. You certainly care about your customers! Thank you!
She was amazing. Her customer service skills are incredible. I felt like this company really cares about me and my business. She deserves a raise!
I love Nadine and her company and the efforts to keep her clients happy and going! It’s An amazing business!!
Maria was very helpful and understanding. It is nice to get an email from a REAL person. Thank you for all of your help!
